We get you up and running FAST. We start by listening in order to understand your environment and your challenges. We explain how RecStaff works and how to configure it for your needs. Then we take your data, set up your RecStaff environment and create accounts for you and your staff. We even help you create your first schedule!
We understand that you already have a day job so we remove as much of the learning curve as we can. We want your adoption of RecStaff to be as seamless as possible and when we help that happens.
Our implementation process comes with the training you need to get up and running fast. We employ strategically timed training sessions that will coincide with the milestones you’ll face when first learning how to use the system.
Our support desk lets you get in touch with us quickly via email or phone if you’re having problems with your RecStaff account. We strive to answer all our help calls in a timely fashion so you won’t be left hanging and waiting and hanging ….(you get the picture). We also have a YouTube channel with videos tutorials and help files on our app.
We take data security very seriously - it's built in to our product and all our processes. Our systems run in top-tier data centres at multiple locations to prevent outages. And for privacy reasons, we can store your sensitive data in Canada or the US. Call us and let our techies talk acronyms with your IT folks.